Refund Policy — The 90-Day Guarantee

The promise. Hair works in ~90-day cycles, so our guarantee runs the full cycle: if you're not satisfied within 90 days of delivery, we refund you. Simple as that.

How it works. Email support@reserviahealth.com with your order number within 90 days of delivery. We issue a refund to your original payment method within 5–7 business days. You keep the bottle — no return label, no shipping anything back, no interrogation.

Fair-use limit. The guarantee covers one refund per customer/household, on up to one Full Hair-Cycle Kit (3 bottles) or three subscription cycles — whichever applies to your order.

Subscriptions. Cancel anytime from your account page or by emailing us — no phone calls, no hoops. Cancellations apply to your next billing cycle; the 90-day guarantee applies to bottles already delivered.

Wrong or damaged item. We'll replace it or refund it immediately — just send a photo with your order number.